Mumbai gyms run in two very different worlds. A premium club in Bandra West or Juhu charges five figures a year and lives on personal training revenue. A budget floor in Andheri East, Jogeshwari or Malad runs on volume, with the front desk slammed between 6 and 10 every morning and evening. Both bleed money the same way: registers and spreadsheets for memberships, attendance nobody can verify, and fees chased by memory. Liftzen puts your members, memberships, attendance and payments in one place, so the front desk stops being a bottleneck.
Liftzen runs entirely in the browser, so there is nothing to install on your front-desk computer and no app your members have to download. Guided setup walks you through plans, branches and staff roles, and you can import your existing members in bulk from a spreadsheet. The Starter plan is free to try for up to 200 members with no credit card required.
The 6 to 10 PM slot in Andheri or Powai is where manual attendance dies. A trainer holds a register, members walk past, and nobody knows who actually trained. Liftzen offers QR check-in members scan themselves, manual check-in from the front desk, and biometric check-in (fingerprint or face) where the hardware is installed, all feeding one attendance record.
Staff see a live list of who is inside the gym right now, and attendance history sits on every member profile, so disputes about sessions used or visits missed end with facts.
Mumbai members argue about money when the records are fuzzy. Liftzen runs memberships, freezes, partial payments and GST invoices in a single flow. Every sale generates a GST invoice automatically, invoices carry your gym's details, and a member's payment history is visible in seconds when they question a charge.
Expiry reminders go out before a plan ends, so renewals happen at the desk instead of over a phone call two weeks later.
Mumbai sees predictable dips. July travel, festival weeks and exam season empty the floor, and members who skip a month rarely come back on their own. Liftzen's offers let you run targeted win-back discounts, freezes pause memberships instead of cancelling them, and automation rules flag members who have not checked in for days so you can reach them first.
WhatsApp and SMS marketing campaigns let you send those offers to exactly the right segment, like everyone whose plan expires this month in your Malad branch, instead of blasting your whole list.
Studios in Lokhandwala, Bandra and Powai run on group classes, and bookings usually live in a WhatsApp group where slots vanish and trainers cannot plan. Liftzen's class scheduling takes bookings from members directly, maintains waitlists when a session fills, and shows trainers exactly who is coming.
Class attendance feeds the same reports as gym-floor check-ins, so you can see which batches actually make money and which just look busy.
It is common in Mumbai to run a second branch in Thane or Navi Mumbai once the first one stabilises. Liftzen scopes staff, plans and reports per branch, so a front-desk employee in Andheri never touches data from Thane, while you get a consolidated owner view across all branches.
Revenue, attendance and renewals compare side by side, so you know which floor is pulling its weight and which one needs attention.
Start on the Starter plan with up to 200 members and test everything on your real front desk before committing. Professional supports up to 500 members for growing gyms, and Business covers 500 plus with the Biometric and Marketing modules included, which is where biometric check-in and WhatsApp/SMS campaigns switch on.
All plans include member management, billing with GST invoices, attendance, class scheduling, workout and diet plans, and reports.
Yes. Every sale through Liftzen generates a GST invoice automatically with your gym's details, and invoices are stored against the member's payment history for easy reference.
Liftzen supports biometric check-in (fingerprint and face) where the hardware is installed. On the Business plan, the Biometric module ties device attendance into member profiles and reports.
Yes. Bulk member import brings your existing list in from a spreadsheet, and guided setup helps you map plans, branches and staff roles before you go live.
Yes. Staff, plans and reports are scoped per branch, so each branch team only sees its own data. You see everything in a consolidated owner view.
Yes. With the Marketing module on the Business plan, you can run WhatsApp and SMS campaigns targeted at segments like expiring plans or inactive members.